Diplomatic services, such as the US Embassy in London or the UK Embassy in Washington, have also charged premium rates for calls from the general public.In many European countries, for example France, Germany and the United Kingdom, it was common for organisations to operate customer service lines on premium-rate numbers using prefixes that fall outside the scope of the country's premium-rate number regulations.Adult chat lines (phone sex) and tech support are a very common use of premium-rate numbers.
Numbers with the 900 area code were those which were expected to have a huge number of potential callers, and the 900 area code was screened at the local level to allow only a certain number of the callers in each area to access the nationwide long distance network for reaching the destination number.
Also, the early incarnation of 900 was not billed at premium-rate charges, but rather at regular long distance charges based on the time of day and day of week that the call was placed.
This practice continues, along with the use of these numbers for things such as software technical support, banking access, and stock tips.
Adult entertainment 900 numbers have been largely absent from AT&T and MCI since 1991.
Premium-rate telephone numbers are telephone numbers for telephone calls during which certain services are provided, and for which prices higher than normal are charged.
Unlike a normal call, part of the call charge is paid to the service provider, thus enabling businesses to be funded via the calls.
Therefore, in contrast to North America where customer service numbers are typically free of charge to the caller, consumers in Europe often used to pay a premium above the cost of a normal telephone call.
The EU Consumer Rights Directive 2011/EU/83 came into force on 13 June 2014. Implementation detail, and hence the level of success in achieving this aim, varies considerably from country to country.
Telephone companies typically offer blocking services to allow telephone customers to prevent access to these number ranges from their telephones.